Auto Delivery Benefits
Save 15% + FREE Shipping* on every Auto Delivery order
*Free shipping within the US only
100% Price Protection - your price will never go up while you're on Auto Delivery
Complete Control - customize your delivery dates based on your personal use of your favorite products
Convenient Automatic Shipments - you'll never have to worry about reordering the products that keep you feeling your best
Auto Delivery is an easy-to-use program
that automatically schedules monthly shipments of supplements. Auto Delivery takes the worry out of reorders and locks in the guaranteed low price for as long as you receive shipments. It's about never running out—having what you need, when you need it, and all at a great price.
Auto Delivery FAQ
How do I start Auto Delivery?
Starting is easy. Select the “Save With Monthly Auto Delivery” option on the product page when you order online, or call (888) 850-5287 from 8am - 5pm PST, Monday through Friday to place your Auto Delivery order with one of our friendly customer care representatives.
How do I make changes to my Auto Delivery order?
You can easily modify Auto Delivery shipments in the My Account section of our website or by calling customer care at (888) 850-5287 from 8am - 5pm PST, Monday through Friday.
Is there any obligation to continue Auto Delivery?
No. You may modify your Auto Delivery shipments at any time in the My Account section or by calling Customer care at (888) 850-5287 from 8am - 5pm PST, Monday through Friday. You will not receive or be billed for any future shipments unless the order has already shipped.
Can I delay or skip my Auto Delivery order?
Yes, you can easily delay or skip your Auto Delivery delivery date at any time by logging in to the My Account section of our online store. Once you are logged into your account dashboard you can alter your Auto Delivery dates and even order a single immediate supply of one or all of your supplements. Simply click the "My Product Subscriptions" tab on the lower left hand side of your account dashboard.
How do I return an Auto Delivery item?
If for any reason you are not completely satisfied, simply call 1-888-850-5287 from 8am - 5pm PST, Monday through Friday, for return instructions and authorization.
How do I change my credit card for my subscription?
First you must login to your BrainMD Health account with your email and password. Click on "My Credit Cards". Here you can either EDIT an existing card or Add a new card. Be sure you SAVE the changes you make.
How do I change my billing/shipping address for my subscription?
After logging into your BrainMD Health account with your email and password, go to Addresses. Here you can edit your billing and shipping address. Hit SAVE after entering the new information. Go to "My Subscription Products" and for each subscription you have hit EDIT. Here you will select the correct billing and shipping address for each product. Always SAVE when done making changes.
How do I edit the status of my Auto Delivery?
Login to your BrainMD Health account with your password and email. Go to “My Subscription Products”. Here you can EDIT your auto ship status. Always SAVE any changes you have made. You can change the quantity or pause a subscription here. You cannot add a new product to an existing subscription.
Will my credit card be charged on the exact same day of the month?
Your credit card will be charged within a day or two of when the auto ship was set up. Usually it is the exact same day.
Can I use a coupon on my Auto Delivery order?
The automatic discount amount for all supplements ordered on Auto Delivery is 15% off the regular price. Coupon codes can be used on qualifying offers for the first shipment of a new Auto Delivery order only. Discounts cannot be combined and the greater discount amount will always apply. Coupon codes are not valid on subsequent monthly automatic shipments.
Can I use rewards points on my Auto Delivery order?
The ability to automatically earn and apply Brain Points on every Auto Delivery order is launching soon! In the meantime, we apologize for the inconvenience but we cannot automate this process at the moment. Please check back again for updates regarding this feature.