Frequently Asked Questions
Got a burning question about our supplements? You’ve come to the right place! Here are some of the most frequently asked questions about our products…
What makes BrainMD different?
Your brain is central to your overall happiness and success. Feeding your brain properly is essential for optimal fitness and can be the first line of defense in preserving your mental and physical well-being.
With the use of brain SPECT imaging, Dr. Daniel Amen discovered that some prescription medications can damage the brain. He sought out non-toxic solutions for his patients and developed proprietary supplement formulas targeted to memory, mood, focus, and other specific brain functions. Those early formulas were so effective, they eventually led to the creation of the first supplement company solely dedicated to brain health…BrainMD.
What's BrainMD's "Why"?
At BrainMD, we passionately believe that a better brain leads to a better life. We realize the last thing the world needs is another line of poorly-made supplements. From the moment we started operations in 2009, we’ve committed ourselves to providing ultra-pure, clinical-grade, ethically sourced dietary supplements that can supply you with the nutrients you need to lead a brain-healthy life.
We subscribe to a whole-person approach to physical and mental wellness. We’ve dedicated ourselves to helping people feel better by creating the highest quality dietary supplements and nutritional products on the market. The integrity of our work, and our devotion to helping people, inspires our commitment to excellence.
How active is Dr. Amen with your company?Dr. Amen founded BrainMD and is invested in the ongoing operations and future expansion of the company. He is actively involved in daily management team meetings, weekly strategy meetings, and the development of all new supplements. Dr. Amen is proud of BrainMD’s expansive product line and takes many of the supplements daily.
What supplements would Dr. Amen tell me to try?
The first step in learning what supplements you should take depends on your specific brain type. Dr. Amen has identified 16 different brain types. Discovering your brain type will help determine a customized supplement regimen. Here’s where you can learn more about your brain type.
The Supplement Science
How pure are your supplements?
At BrainMD, our products are developed to promote brain-healthy living, and their ingredients, combinations, and dosages are solidly grounded in human brain research. We work to ensure that the specific ingredients (and the levels of each ingredient) in our products are safe, effective, and well-tolerated.
Our ingredients undergo extensive testing to establish their identity, purity, potency, and freedom from contamination. We partner with the highest-quality manufacturers, which conform to the cGMP as required by the FDA. We use independent labs to further verify the manufacturer’s quality test results.
Are your supplements well absorbed?
Yes! Our high-quality supplements are made from ingredients that have undergone rigorous clinical testing and have been formulated for maximum bioavailability.
Many supplement ingredients, such as magnesium oxide, are known to be poorly absorbed yet some supplement companies use them simply because they’re cheaper or take up less space in a tablet or capsule. At BrainMD, we never take shortcuts.
Do you put additives in your supplements?
Absolutely not. Many supplements have fillers, which reduce their effectiveness and may even be harmful to your health. Some companies add agents to their supplements simply for cosmetic reasons, e.g., titanium dioxide for whiteness. Others include artificial dyes, some of which are linked to cancer.
Some supplements, particularly those marketed to children, have substantial amounts of sugar added – just look at the label for a gummy product. Many products that contain minerals have revealed lead contamination when tested.
BrainMD supplements offer ultra-pure ingredients, and nothing else.
Why do you have so many different supplements in the same category?
Great question! Due to their formulations, some supplements might offer more benefit to an individual than others. An excellent example of this is our sleep category, which includes many calming supplements in addition to our two premier sleep supplements: Restful Sleep and Put Me To Sleep.
Some people may need the extra melatonin in Restful Sleep to help them fall asleep, while others may only require the gentle dose of melatonin in Put Me To Sleep. If you aren’t getting the desired results from a supplement, keep trying other products in the same category until you find one that works for you.
Is it possible to get hooked on your products?
No. Our all-natural dietary supplements aren’t habit-forming. Many of our supplements do have maximum daily dosages, so please carefully read the label before taking any of our products.
Do I need a referral from my doctor to take your supplements?
No. Our supplements are made with natural ingredients and don’t require a prescription from a doctor for you to take them. As a precaution, it’s always best to consult with a nutritionally-informed physician before starting any supplement regimen.
When can I expect to see results from taking your supplements?
Results may vary due to individual, physiological needs. Some may feel an improvement in the first couple weeks, or even the first few days. Others may not feel a noticeable change for a month or more. On average, expect to feel results within the first three months of taking BrainMD supplements.
How long should I take your supplements?
Some supplements – essential products such as Omega-3 Power, Vitamin D3, and our multivitamin NeuroVite Plus – should be taken for daily maintenance and ongoing wellness. Other supplements should be taken only as required (such as our sleep products) or for the term needed (such as one of our stress, energy, attention, or mood products). It’s always best to consult with a nutritionally-informed physician before starting or discontinuing any dietary supplement.
Can my child/children take your supplements?
Many of our supplements can be taken by younger people, as well as adults. Directions for use are always listed on the supplement bottle/container.
Refer to the FAQ section of the product page for additional information. Supplements should always be administered to children with parental supervision and under the guidance of a nutritionally-informed physician.
Orders & Shipping
What are BrainMD’s average shipping times?
Shipping times depend on the service chosen:
- First Class – 7-10 business days
- UPS Ground – 3-6 business days
- 3 Day Select – 3 business days
- 2 Day Air – 2 Days
- 1 Day Air – 1 Day
- International – 3-5 business days
In addition to the above transit times, please be aware that there could be a 1-2 day processing period.
Due to the ongoing health and safety precautions, please expect a slight delay in shipping. All shipping times are subject to change pending seasonal or other unforeseen delays.
Do you have a buy in bulk option?
Yes! BrainMD’s Wholesale Partners Program is ideal for business owners and healthcare professionals pioneering brain health. To join our growing network, and to enjoy substantial savings on bulk purchases of select BrainMD products, please fill out and submit this form.
Can I set up automatic shipments to avoid monthly ordering?
Yes. Auto Delivery* makes it easy for you to get your favorite BrainMD supplements by eliminating the hassle of having to continually order the same products. Simply choose which items you’d like to receive each month and select the subscription option. With Auto Delivery, you’ll save 15% off the regular price and receive free shipping within the U.S.
*Starting 30 days from your order date, you’ll receive a new 30-day supply every month at the guaranteed low price per shipment, which will conveniently be charged to the credit/debit card you provide today unless you call to cancel. There is no commitment and no minimum to buy. To customize this program or future shipments and charges, please call (888) 850-5287 from 6AM-5PM (PST), Monday-Friday.
Do you have a referral/rewards program?
Do you have free trials?
Yes! We have free trials for 3 of our top performing, bestselling supplements: Brain & Body Power, Serotonin Mood Support, and Focus & Energy. Click here for more information about how to start a free trial today.
Where can I read customer reviews of your supplements?
Do you have a blog?
Yes! The blog can be accessed by clicking on “Blog” at the far right of the header menu near the top of the BrainMD homepage, by clicking on “Blog & Articles” under “About Us” near the bottom of the homepage, or by clicking here.
Do you have a weekly newsletter I can subscribe to?
You can sign up for our weekly newsletter by entering your email address in the “Email address” field and clicking the “Sign Up” button near the bottom of the BrainMD homepage. After signing up for the newsletter, you’ll receive 10% off your next order.
I still have questions. Do you have a support line I can call?
For assistance with placing an order, or help to answer product related questions, please contact our customer care team at 888-850-5287. You can speak to one of our helpful representatives Monday-Friday, 6 AM-5 PM (PST). Thank you for allowing us to help you!